Return/Exchange Policy

Important: In order to return merchandise, an RMA number must be obtained from our customer service department.

If you are not completely satisfied with your purchased item, please notify us immediately and fill out the Return authorization form.

Upon approval an RMA number will be assigned to your request and you will be notified. Upon the issuance of an RMA number, simply return the item back to us within fifteen (15) days for a full refund (less any shipping and handling charges).

Also, if you need to exchange your product for a different size, color, or style, please notify us immediately and fill out the Return authorization form.

Upon approval an RMA number will be assigned to your request and you will be notified. Upon the issuance of an RMA number, just send the item back to us and we will promptly ship you the new product (depending on stock availability).

Note: 

• Only unwashed, unworn, or defective merchandise may be returned. Returns must be 100% in resalable condition, with all original packaging, and contents.
• Shipping costs incurred to return the product to us will not be refunded.
• We do not offer refunds or exchanges on Skincare or Hair care items due to health reasons.
  Please make your selections carefully.

Please send the item back to us at the address we provide you on the RMA response using any traceable shipping method.  Any package that has not been received by happywayfashion.com and tracking information cannot be provided, will be the sole responsibility of the shipper. Once we receive your package, we will exchange or refund as you instruct.

**Please allow up to 14 business days to process your return or exchange.

No refunds or exchanges will be made after fifteen (15) days under any circumstances. Returns must be 100% complete, in original and resalable condition, with all original packaging, and contents. Only unwashed, unworn, or defective merchandise may be returned. We reserve the right to refuse a return on any product that does not meet these requirements. We are not responsible for lost or stolen packages. Please use a shipping method that can be tracked. We recommend you insure the parcel when shipping higher-priced items. Packages must be returned prepaid we do not accept C.O.D. deliveries. We will only refund shipping charges if we've sent the wrong item. Subsequent to an approval authorization, we can only credit the credit card used for the original purchase. Please allow 1 to 2 billing cycles for the refund credit to appear on your statement. Refused returns or exchanges will be shipped back to the customer at the customer's expense.

PLEASE NOTE : As soon as we receive your returned item we will send you a confirmation e-mail to notify you of your refund in the amount you paid for this item.